Customer service
You want to finish your photo project and don't know how to go on? Do you have any other questions? We are happy to help you! Contact us by e-mail service@bookfactory.ch or by telephone +41 44 949 44 99.
Weekdays from 8.30 to 12.00 and from 14.00 to 17.00.
Our Customer service
«At Bookfactory there is a very personal atmosphere - just as personally we meet our customers.»
Mary Farinello, Customer Support
TeamViewer Session
You want to finish your photo project and don't know how to go on? We are happy to help you and support you with a personal TeamViewer session. The use of TeamViewer is free of charge for private users.
That's how it works:
- Download the TeamViewer software to your computer. The system automatically detects whether you are using a PC or Mac.
- Contact our customer service by telephone.
- Our customer service can log into the session and show you directly on your screen how to progress in your project.
- Once the online session is complete, the connection is terminated and we no longer have access to your screen.
Delivery Times
So that you always receive your Bookfactory articles at the desired time, please note our delivery and order deadlines!
Order a voucher
With a voucher from Bookfactory you are guaranteed to give joy! Our vouchers can be ordered online and redeemed for all products.
